Support
Help with NAS connections, album selection, and photo or video uploads.
获取有关 NAS 连接、相册选择以及照片和视频上传的帮助。
Before contacting support
联系支持前
- Confirm that your iPhone can reach the NAS over the current network.
- Check the NAS address, account, destination folder, and permissions.
- Confirm that Photo2NAS has access to the selected albums.
- Verify that Background App Refresh is enabled when troubleshooting background uploads.
- 确认当前网络下 iPhone 可以访问 NAS。
- 检查 NAS 地址、账户、目标文件夹和权限。
- 确认 Photo2NAS 已获得所选相册的访问权限。
- 排查后台上传问题时，请确认“后台 App 刷新”已开启。